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Policies and Procedures Manual for the Helping Professions
Welcome & Introduction
Chapter One: Welcome (11:28)
Chapter Two: Editing Your Manual (4:04)
Chapter Three: The Fine Print (1:31)
Section Two: The Content
Chapter Four: Overview (3:25)
Chapter Five: Intro & Organization and Who We Are (1:46)
Chapter Six: What We Do and Fees & Payment (2:11)
Chapter Seven: Technology (1:29)
Chapter Eight: Recordkeeping and Confidentiality & Safeguarding (1:48)
Chapter Nine: Working with Clients (1:04)
Chapter Ten: Safety and Office Policies (2:47)
Chapter Eleven: Human Resources and Volunteers (1:48)
Section Three: Finally... the Download!
Chapter Thirteen: The Actual Manual (0:32)
BONUS: The Employee Handbook
Chapter Ten: Safety and Office Policies
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